“My wife and I have had the privilege of working with Charles to sell two of our homes and purchase one home. Charles’ high level of integrity is apparent from the start and his knowledge and expertise of buying and selling real estate set him apart from other realtors. By the end of one of our transactions, the buyer was relying on Charles’ expertise more than the buyer’s own realtor. His willingness to listen to our concerns and the client service he provided helped to put us at ease through out an inherently stressful process. Not only did Charles represent us well during the negotiating phase of the transaction but he also went above and beyond on several occasions by communicating with the other realtor involved in the transaction. We would not hesitate to work with Charles in the future.” – C&CJ
“We had the sincere pleasure of working with Julie Thelander in our first home purchase in 2014. We met with Julie with many questions about the journey we were embarking on, and Julie patiently explained the many processes involved so that we felt well prepared moving forward. She listened well to our wishlist, both realistic and far-fetched, and took note of features we liked and disliked about each of the properties we visited. Julie ultimately found our dream home for us, including many features we had dreamed of, but never thought we could find in our first home! Julie made herself available to our schedule when it came to visiting properties, gave us the tools we needed to feel empowered with giving our offer and moving forward with our home purchase.
We were able to rely on Julie’s guidance and support getting through the closing process; we had the confidence our interests were not only well-protected by Julie, but also strongly advocated for. The whole process was smoother than we had imagined, and I know that is thanks to Julie’s dedication and attention to detail. Julie Thelander is of the highest level of integrity, honesty, and professionalism, and she comes highly recommended!” -Katie and David Y.
“Charles sold [my home] in 11 days. It was an easy experience for me, and I was more than pleased. I have since happily recommended him to friends, who have been equally pleased.” – M.A.
“Julie can make the impossible happen. My husband and I wanted very different things in a home. Julie took my written description of the house I wanted, with the concessions I would make for my husband, and found us several worthy properties.
At the same time, Julie was so efficient at selling our home that although it had only had four days of showings, we had seven offers from which to choose. She protected us as much in selling our house as she did when we were purchasing a new home.
As for the house we are living in now, it is our perfect home. It meets the desires of both me and my husband and is a house that we have already begun to transform into our dream home.
Buying and selling a home doesn’t always bring out the best in people, but Julie saw us through the stress and fears. She talked me down when I was freaking out and calmed my husband when he lost his cool. She got to know us well. She goes above and beyond for her clients and acts with integrity.” – Dr. G
“Charles Burroughs has been managing our rental property, a beautiful single family home in Heritage Hills, for almost five years now. It has been a wonderful experience for us all along. Charles is very prompt and reliable – he is quick to resolve any issue that comes up with home maintenance. His support makes our lives so much easier. We would recommend Charles as an exceptional professional, easy to work with and always committed to service excellence. Today, we consider the Burroughs as family friends, and not just our property manager.” – A.M.